Package-free shopping, without the guesswork
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Refilling in four easy steps
Shopping package free does not need to be hard, it can and should be for everyone. Start small, use what you have, start with one or two products. Your pantry does not need to be matching, or using the latest and greatest jars, or instagram ready.
Weigh your containers
Before filling your containers, weigh them first, and stick the weight label onto the container.
This allows the team to deduct the container weight from the overall weight at checkout. You only pay for what you are buying, not the packaging.
Bring your container - or use one in store
Any container that is clean, dry and suitable for the product your filling it with is good to use.
It can be glass, plastic, old or new. If you haven’t anything suitable, collect one of the cleaned recycled jars we have available, or buy a new one, lots of shapes and sizes available, including bottles for the oils and liquids.
If you don’t want those, use a paper bag, 3 sizes available.
Fill up with what you need
Find the product you want, all products are in sections, but if unsure just ask a team member where to find it.
Use the scoop, tongs or ladle to fill your container with the amount you require, no minimum quantities, not set weights, buy what you need.
All products have a code on the display label, write this on the container label or bag.
Make sure there are no mix ups of products, label your items clearly with details for your own safety.
Weigh and pay
Ensure all products have the code attached
When you have all your items, go to the counter, where the team will weigh your products and deduct the initial weight of the container.
Buy a Little or a Lot
When you are buying this way, there are no set weights, or sizes, or number of products, the customer has a choice
- Need a couple of teaspoons, or a couple of kg, buy what you need.
- Trying something new, just get a little to test.
- A pantry staple, get your supply to keep you going.
- The recipe requires 1 cup, buy 1 cup, save that packet sitting in the pantry taking up space and going bad.
- Going out and need to take some snacks, top up with a few different options.
- Small number of people, buy small quantities, large groups buy bigger quantities.
See What You’re Buying
As all the items are displayed in display bins or glass jars, the content is visible, see what you are buying. No packaging hiding the contents, no hidden surprises.
Less Unnecessary Packaging
You know exactly what packaging you are getting, not finding packets inside packets!
Refill the Containers You Already Own
No need to buy new jars or containers to start refilling, just ensure what you are wanting to use is clean, dry and suitable to the product you are wanting to fill it with. Refill them and reuse them, again and again.
Frequently asked questions
Do I have to bring jars?
No – we often have recycled ones available, or new ones to purchase, or just use a paper bag
Can I use plastic containers I already own?
Yes – as long as a container is clean and suitable for the product you want to put in it, any container is suitable
How do I weigh my container?
We have a customer scale that you put your container on and a sticker is produced with the weight on. Stick it onto your container.
Can I buy only a small amount?
Absolutely – you choose the quantity you buy
How do I know the price?
The price is written on all bin or jar labels. Depending on product it is by the 100gram or 1kilo
Are your products organic?
Where possible our products are organic, but not all of them are. Those that are organic state they are.
Can I find allergen information?
All bin labels have ingredients and allergen information displayed.
Do you sell household cleaning refills?
Yes – we have a selection of dishwashing and laundry liquid and powder. We have cleaning products Along with body and hand wash, shampoo and conditioner.
We have glass bottles the liquids can be filled into. Some also available in 1kg or 1lt packages if you need one. The bring back for your next refill.
Can I request something you don't currently stock?
If you let the team know what you are wanting we can try and source it. Some products we can, others are not so easy to come by, but we can certainly have a look for you.
Still unsure? Ask us!
Not sure how it works? Need help with refilling a liquid?
Ask the team, they are very happy to help, point you in the right direction and answer any questions you have about the whole process.